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Kelly Worlock

Chief Operations Officer

Brightwater Group



Panel: Risk-Informed Care: Fostering Dignity, Learning, and Improvement

  • What has been learned from Serious Incident Response Scheme that we can action moving forward?

  • Promoting a dignity of risk for consumers with clear communication

  • Developing a risk-based model to identify and manage high-risk residents

  • Creating a culture of continuous improvement and learning from incidents

  • Unpacking key benefits and learnings from the Serious Incident Response Scheme

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