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Tina Cooper

Executive Manager Clinical Governance & Operational Excellence

Resthaven

SESSION

1:50

Panel: Uplifting Routine Care Standards whilst Remaining Compliant

  • Incorporating the Aged Care Quality and Safety Commission’s recommendations to establish a more predictable, reliable, and compassionate routine care for consumers

  • Minimising oversights of care through staff training

  • Navigating challenges of high staff turnover and understaffing in the pursuit of uplifting standards

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